Change Voicemail Greeting

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Via Your Phone

• From your phone press the Messages key or dial 5001
• Enter your Extension followed by the # key
• Enter your Voicemail PIN followed by the # key
• Press 6 for the Greetings Menu
• Press 1 to record your new greeting
• Press 1 to record greeting
• Record your greeting and press # when you are finished
• Press 1 to keep the new greeting or press 0 to keep the current greeting
• Hang up

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Via the Web Portal

• Log into your Web Portal 
• Click on Messages
• Click on Settings
• Click on the Speaker icon next to Voicemail Greeting
• Select how you want to provide your new greeting
  • Upload
    • Click Browse to upload any pre-recorded WAV or MP3 file
    • Enter a Greeting Name
    • Click Upload
  • Record
    • Enter your Extension number or external phone number to record your greeting from
    • Enter a Greeting Name
    • Click Call
    • Follow the instructions when the system calls you.
• Click Done