Making a CallVia Contact Page Tap on the contact you want to call Press the phone icon next to the right of the contact to start the call Via Dialpad Tap on the yellow dial pad icon in the lower right corner This will bring up a dial pad from...

Goto www.SupportFire.com Click "Client Resources" Click "Remote Desktop" Fill in your Username Password Click "Login" The computers assigned to your user will appear in the right box Any computer that is online will have a green bar on it Double click the computer icon to start the remote desktop connection...

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Items Needed Network Share Address Network Share Login Info Finder Menu Open "Finder" to give you access to the "Finder Menu" Click the "Go" Menu Click "Connect to Server" Connect to Server Enter the "Network Share Address" in the box This will be supplied to you from SupportFire Click "Connect"...

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About the Resolution Desk In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. However, not every issue…

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