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How-To

  • Change Voicemail Greeting

    Via Your Phone From your phone press the Messages key or dial 5001 Enter your Extension followed by the # key Enter...
  • Blacklist / Whitelist Callers

    Sign into user portal Click Users Uncheck “Hide System Users” at the bottom of the page Select the Queue /...
  • Star Codes and Features

    Star Codes and Features Many features in the FireComm platform are controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are listed below. These may be customized by submitting a request to oops@FireComm.tel
  • Setup Call Parking

    Definitions There are two types of call parking orbits supported on the FireComm system. Directed -  This is the traditional call parking feature where the person that performs the park simply transfers the caller to a Call Park Orbit.  The orbit (also called a queue) must be pre-existing and must be empty in order for the [...]
  • Route a DID

    Route a DID (Phone Number)
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